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Hire Me As Your Virtual Assistant

 work & life balanced

Administration

Creative

Multilingual EN/NL

10+ years of experience

Target driven

 Professional

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Hi, I'm Idalien Everts, a global Virtual & Personal assistant and your go-to person for admin, customer service, CRM, photography, web design, content creation, blogging and VIP services.

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After refining my skills in these domains for over a decade, I love combining them and helping companies and startups worldwide grow.

 

As a freelancer, I love to mix my work with travelling as I do not belong to one place and am always passionate about exploring and learning new things. 

 

I always aim to work with clients with the same mindset: creative, innovative, and open to learning, exploring, and growing.

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I would love to hear more about you and your business dreams! Let's have a chat and see if we're a match!

Virtual Assistant

YOUR BENEFITS

  • Save yourself essential time

  • Improved turnaround of time-consuming tasks

  • Improved work-life balance

  • Increased productivity

  • Reduced costs for staffing and operations

  • Enhanced emotional well-being

  • Expanded reach

HOW CAN I HELP YOU?

customer service

  • E-mail/ phone

  • Rearching escalations

  • CRM

  • Processing refunds

  • FAQ set-up

  • Trouble shooting

  • Service during peak 

  • Improving turnaround time

  • Detecting front end failures that impact back office

  • Implement efficient workflow

social media

  • Schedule posts 

  • Managing Social Media in full (VIP)

  • Creating content (VIP)

  • Photography (VIP)

  • Engage with followers

  • Maintain a consistent brand image across channels (VIP)

administrative tasks

  • Managing emails/phone calls

  • Data research

  • Data entry 

  • Database Management:

  • Meeting Coordination

  • Client relationship management

  • Research leads

  • Recruitment

  • Financial Tasks

VIP assistance

  • Special requests

  • Weekend support

  • Lifestyle support

  • Personal assistance availble

  • 24/7 support

  • Business trip support

travel arrangements

  • Booking flights

  • Car rental

  • Hotel bookings

  • Visa arrangements

  • Dinner reservations

  • Documentation preperation

  • Family arrangements

recruitment

  • job Analysis and Creating Job Descriptions

  • Sourcing Candidates

  • Screening & Shortlisting

  • Conducting Interviews

  • Reference and Background Checks

  • Managing the Hiring Process

Image by Anete Lūsiņa

The sky is the limit

"Absolutely, but even I have my limits as a Virtual Assistant.

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The myth is that VAs are superheroes who can tackle any task thrown their way, from the mundane to the miraculous.

 

While I'm pretty versatile, I do have my areas of expertise. 

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Clear communication about what you need and what I excel at ensures we will accomplish great results!

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As for my specialities, I'm your go-to for Customer Support and Admin.

 

I'm also passionate about creative things, such as photography and web design. Are you ready to dive in?"

✓ Office 365 

✓ PMS | CRM | Booking Expert

✓ Google Workspace

✓ Google Analytics

✓ WIX Editor | Figma | Photoshop | 

✓ Adobe Reader

✓ SAP | Gemini

✓ Outlook

✓ Jortt | Exact

✓ Trello | Zoom | Skype I Teams

✓ Deadline funnel

✓ Slack I Notion

✓ Dutch mothertongue - Fluent English

✓ Airtable | Later 

✓ AI - ChatGPT

✓ Movavi Editor

✓ AirBNB

✓ Captions

✓ YouTube

✓ LinkedIn - Facebook - IG

✓ Dropbox

✓ ThriveCart

✓ Lightroom | Canva

Your Pain Points

Volume

Overwhelmed by the volume of customer inquiries and administrative tasks

Deadlines

Struggling to keep track of important deadlines and appointments

Balance

Struggling to balance business growth with maintaining quality customer support

Scaling

Concerns about maintaining high standards of customer service while scaling your business

Planning

Feeling stretched thin and unable to dedicate sufficient time to strategic planning.

Activities

Struggling to keep up with client inquiries and requests while focusing on core business activities

Solution

01.

Scale and expand your customer base.

02.

Providing excellent customer service and maintain positive client relationships.

03.

Free up your time to focus on core business activities and strategic planning

04.

Improve operational efficiency and scalability.

1

Agency

If you're a recruiter browsing my website, don't hesitate to reach out! I'm all ears and eager to explore the exciting opportunities together.

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Let's spark a conversation and delve into the myriad of possibilities waiting for us.

 

After all, finding the perfect match can be a game-changer for both parties involved!

2

Freelance

As a freelancer, I'm constantly looking for that golden opportunity.

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When you bring me on board, get ready to embrace the perks: think flexibility, cost-effectiveness, and the sheer convenience of project-based collaboration.

 

Plus, here's the cherry on top – no need to worry about furnishing my workspace!

WHY ME?

My 10+ years of experience in an international environment have made me capable of working with people from all walks of life.

I am focused on achieving targets and consistently strive for excellence!

I have expertise in both creative and operational
tasks.

Despite facing numerous setbacks in life, I have always moved forward with resilience. This approach defines both my personal and professional journey.

Due to my extensive international experience, I thrive in fast-paced environments.

I adapt, learn, grow and improve every day. I implement this stragegie throughout all the work I provide towards my clients.

I want the best for you

Are we a match?

Virtual Assistant

1

Customer oriented

2

Efficient

3

Communicative

4

Creative

5

Problem solving

6

Loyal

Introduction

I understand the importance of genuinely grasping your needs and how I can offer the best support.

 

That's why I'd like to start with an introductory call to see if we're a good match.

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  • Introduction call -  online meeting

  • Discussing your needs and expectations

Personalized plan

Once we've had the chance to thoroughly discuss everything and ensure that we're aligned, I will put together a personalized plan that perfectly matches your expectations.

 

You will receive a detailed quotation and all the required paperwork upon approval.

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  • Personalized plan 

  • Quotation

  • Agreement

Let's start!

I will start preparing after the paperwork is signed and the start date is known.

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Looking forward to working together!

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Let's work together

As your virtual assistant, I am genuinely thrilled to have the opportunity to collaborate with you!

 

My dedication to serving people is at the core of my work ethos, and I am genuinely excited to channel that dedication into assisting your business to thrive.

 

Let's embark on this journey towards achieving your goals and making your vision a reality.

BUDGET

  • GENERAL ADMIN

  • DATA ENTRY

  • FOLLOW UP MAIL/ CALLS

  • MAILBOX CLEAN UP

  • MAILBOX MANAGEMENT

  • IMPLEMENTING WORKFLOWS

  • PERSONAL TASKS

45

EX VAT

* Price per hour Freelance

Miniumum of 5 hrs per week

STANDARD

  • GENERAL ADMIN

  • DATA ENTRY

  • MAILBOX MANAGEMENT

  • EMAIL/CALL

  • ADMINISTRATIVE TASKS +

  • TRAVEL ARRANGEMENTS

  • SOCIAL MEDIA POSTING

  • CUSTOMER SERVICE

  • RECRUITMENT

  • CONTENT CREATION

  • BLOG WRITING

55

EX VAT

*Price per hour Freelance

Minimum of 5 hrs per week

VIP

  • ALL OF STANDARD PACKAGE

  • ADMINISTRATIVE TASKS +

  • TRAVEL ARRANGEMENTS +

  • SOCIAL MEDIA MANAGEMENT

  • CUSTOMER SERVICE - CRM

  • WEB DESIGN/ PHOTOGRAPHY

  • VIP ASSISTANCE

  • AFTER BUSINESS HOURS WORK

75

EX VAT

* Price per hour Freelance

Minimum of 5 hrs per week

TAILORED 

  • PLEASE CONTACT ME TO GET A TAILORED CUSTOM MADE PROPOSAL FOR YOUR COMPANY.

  • A MIX OF DIFFERENT TASKS

  • NEW TASKS NOT MENTIONED HERE

  • AFTER BSUINESS HOURS

  • PERSONAL ASSISTANCE

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85

EX VAT

* Price per hour Freelance

Minimum of 5 hrs per week

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