Global Virtual Assistant
work & life balanced
Administration
Customer Support
Multilingual EN/NL
10+ years of experience
Target driven
Professional
A quick introduction
Hi, my name is Idalien Everts and I've spent over a decade working in Administration, Customer Service, and VIP arrangements.
I'm also an experienced traveler and would love to use my skills to help your business grow and expand.
If you're interested, I'd be happy to chat and see if we are a match!
I take great joy in forging meaningful business relationships and thrive on connecting with others.
YOUR BENEFITS
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Save yourself essential time
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Improved turnaround of time-consuming tasks
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Improved work-life balance
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Increased productivity
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Reduced costs for staffing and operations
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Enhanced emotional well-being
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Expanded reach
HOW CAN I HELP YOU?
administrative tasks
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Managing emails/phone calls
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Data research
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Data entry
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Client relationship management
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Research leads
website
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Web Desing & maintanane WIX (VIP)
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Content creation (VIP)
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SEO
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Create blog posts
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CMS (VIP)
travel arrangements
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Booking flights
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Car rental
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Hotel bookings
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Visa arrangements
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Dinner reservations
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Documentation preperation
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Family arrangements
customer service
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E-mail/ phone
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Rearching escalations
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Processing refunds
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FAQ set-up
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Trouble shooting
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Service during peak
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Improving turnaround time
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Detecting front end failures that impact back office
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Implement efficient workflow
social media
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Schedule posts
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Managing Social Media in full (VIP)
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Creating content (VIP)
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Photography (VIP)
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Engage with followers
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Maintain a consistent brand image across channels (VIP)
VIP assistance
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Special requests
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Weekend support
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Lifestyle support
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Personal assistance availble
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24/7 support
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Business trip support
MY SKILLS IN A QUICK OVERVIEW
✓ Office 365
✓ PMS | CRM | Booking Expert
✓ Google Workspace
✓ Google Analytics
✓ WIX Editor | Figma | Photoshop | Lightroom | Canva
✓ Adobe Reader
✓ SAP | Gemini
✓ Outlook
✓ Jortt | Exact
✓ Trello | Zoom | Skype
✓ Dutch mothertongue
✓ English fluently
✓ Airtable | Later
1
Agency
If you're a recruiter who has come across my website, please feel free to contact me. I would love to discuss the different possibilities with you.
Finding the right employer can be a win-win for both of us!
2
Freelance
As a freelancer, I'm always looking for the perfect opportunity.
When you hire me, you'll enjoy the flexibility, cost-effectiveness, and convenience of project-based work without providing office equipment.
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I want the best for you
Are we a match?
1
Customer oriented
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Efficient
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Communicative
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Creative
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Loyal
6
Problem solving
Introduction
I understand the importance of genuinely grasping your needs and how I can offer the best support.
That's why I'd like to start with an introductory call to see if we're a good match.
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Introduction call - online meeting
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Discussing your needs and expectations
Personalized plan
Once we've had the chance to thoroughly discuss everything and ensure that we're aligned, I will put together a personalized plan that perfectly matches your expectations.
You will receive a detailed quotation and all the required paperwork upon approval.
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Personalized plan
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Quotation
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Agreement
Let's start!
I will start preparing after the paperwork is signed and the start date is known.
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Looking forward to working together!
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